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Individual Clients >> Insurance products >> DEFENSE Banking cards' insurance
Banque Societe Generale Vostok and Societe Generale Insurance, acting in Russia as CJSIC “Sojuznik”, are offering to all BSGV card holders to benefit from a unique product offer DEFENSE – insurance from risks, connected to using banking card. With this offer, BSGV cardholders may protect themselves and their funds from fraudulent use of the lost plastic card, as well as from assault after ATM withdrawal. Participation in the program is voluntarily and suggest also reimbursement of additional expenses occurred due to loss of your card.

Insurance coverage

In case of unauthorized use of your BSGV card by third parties, CJSIC “Sojuznik” on behalf of Societe Generale Insurance will reimburse your expenses taken to block the card, as well as compensate you for the funds fraudulently used after card loss till the moment of your call to BSGV for its blocking (within 48 hours).
In case of robbery of cash withdrawn in ATMs, CJSIC “Sojuznik” will compensate you for the stolen amount if a robbery committed with violence took place no later than 48 hours after cash withdrawal.

Insurance service is available in 2 options in order to meet the needs of clients with different card use habits.

 
DEFENSE
   DEFENSE Premium       NEW
Insurance coverage

Protection of the card against unauthorized use by third parties
 
Coverage of stolen cash withdrawn from ATM due to assault
 
Reimbursement of expenses on card blocking
 
Refund of personal documents re-issuance cost in case if they were lost together with the card
 
Compensation of expenses for reconstruction of keys lost with the card and corresponding locks
                                             
Protection of the card against unauthorized use by third parties
 
Coverage of stolen cash withdrawn from ATM due to assault
 
Reimbursement of expenses on card blocking and card re-issuance
 
NEW!!!  Refund of expenses on mobile phone replacement in case of its theft together with the card  
 
Coverage limits
up to 77 500 Rubles per year
Up to 190 000 rubles per year
Price of insurance (Including BSGV funds transfer tariff)

1200 rubles per year for clients with no previously signed Insurance Contract Against Risks Related to Using Banking Cards with CJSIC “Sojuznik”;
 
950 rubles per year for clients already having at least one previously signed Insurance Contract Against Risks Related to Using Banking Cards with CJSIC “Sojuznik”.

2200 rubles
per year

Who is eligible for the insurance program?


Any BSGV banking card holder (including supplementary cards holders). Program is not available for MasterCard Maestro and Visa Electron cards.


How does the program work?

Insurance coverage is effective worldwide.
Insurance coverage is paid regardless of amount of insured events through the year; amounts of reimbursements of financial losses (expenses) do not exceed the limits, specified for each type of risk.
What to do in case of insured event? >>>

This type of insurance is not investment insurance and does not provide for a refund of insurance premium for the insurance period elapsed or previously paid for.

 
Rates of Bank of Russia
USD 30,6858
EUR 39,2901
GBP 47,2500
03 September 2010


BSGV questionnaire

How did you find out about BSGV?

  Call Center
Moscow: +7 (495) 7830000
Saint-Petersburg: +7 (812) 3362336
Other regions: 8 800 700 600 0* 
Cardholder support center: 8 800 700 600 0*
(*Moscow and other regions, free for all regions)

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